This site is an absolute joke

Course progress doesn't save, modules not available as I need to complete previous modules (which I have already done) - bug central and no response to emails, no answer to phone calls and feedback not responded to. Complete shambles

Parents
  • The site is rubbish, doesn't track progress, can't move on to the next section, generic email response to complaints take weeks to come through, and you can't telephone anyone to deal with a matter that is urgent. Does the FA not want people to qualify and contribute? FA IT has been terrible for years, ultimately impacting the people it purports to serve. How long are we supposed to wait to get issues resolved?

Reply
  • The site is rubbish, doesn't track progress, can't move on to the next section, generic email response to complaints take weeks to come through, and you can't telephone anyone to deal with a matter that is urgent. Does the FA not want people to qualify and contribute? FA IT has been terrible for years, ultimately impacting the people it purports to serve. How long are we supposed to wait to get issues resolved?

Children
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