https://www.premierleague.com/news/3117739
Interesting to see the PL is introducing a new standard for Fan Engagement. Voted for by all the clubs in the PL, here's how Chelsea have reacted to it: https://www.chelseafc.com/en/news/article/premier-leagues-fan-engagement-standard-announced
Fan Engagement has organically been a part of life lower down the pyramid. Certainly, it's been at the heart of our Club Programme, for those of you who are part of that don't forget you can have an assessment carried out to assess your fan engagement experience. We will also be hosting several webinars later in the year to offer advice and tips.