I2CF - Not receiving emails or showing under my learning

Hi All, I have started the level 1 intro to coaching football. I didn't receive the link prior but was able to complete the webinar through a friend's link. I have logged into the community but the course isn't showing under my learning.

I have received the recording via email so it has logged that I was on the webinar. Raised 2 tickets (pre and post webinar) but response time is 5 days. The education email is also no longer responding to individuals.

Any other ideas on how I can get on to do the e-learning?

Thanks