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Introduction to coaching course - Unable to progress

Colin Davis
I have a problem with the introduction to coaching course and I need help please. 
The problem is with week 2, 'planning your session'.  
I have answered the questions, but I am unable to progress to the next page, as the option is locked.
I am unable to change any of the answers which I have provided or offer any further comment.  
As a result, I am unable to make progress and I am stuck.  
I have cleared all my cookies etc. on my system, tried alternative devices and signed out and back in several times.  However the screen remains frozen.
Can anyone offer any help or guidance?
Thanks 
Parents
  • 0

    I’m having the exact same problem on the same module .wont let ne change my answers and it says I’ve only completed 50% of the module ,won’t let me progress to week 3 as it says it’s not completed but I have no way of completing it .extremely frustrating 

  • 0 in reply to Ash East

    Hi Ash Thank you so much for responding and the issue is exactly the same.  A coach at my club has suggested that all the videos must be accessed.  I have already done this and I don't think that's the issue.  I have raised a 'ticket' with the FA and also emailed the FA Education email address.  If I don't receive a reply I will raise a complaint.  I think this is valid because the club have paid £100 for the course!  Please keep in contact and if I get a reply I will post an update here. Thanks

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  • 0 in reply to Ash East

    Hi Ash Thank you so much for responding and the issue is exactly the same.  A coach at my club has suggested that all the videos must be accessed.  I have already done this and I don't think that's the issue.  I have raised a 'ticket' with the FA and also emailed the FA Education email address.  If I don't receive a reply I will raise a complaint.  I think this is valid because the club have paid £100 for the course!  Please keep in contact and if I get a reply I will post an update here. Thanks

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